About the Role
The Commercial Insurance Claims Specialist is an immediate job opening with an insurance agency in the Detroit, MI area. You are often the first point of contact for clients when a claim occurs. Your ability to report claims in a timely manner, gather pertinent information thoroughly, and provide reassurance is critical to setting the process up for success. Your attention to detail when documenting reports, updates, and resolutions in the insurance agency’s management system as well as provide communicate claims statuses is helpful to the sales and service teams.
Duties & Responsibilities
- Accurately report and file claim notices with insurance companies
- Monitor existing claims and communicate updates to internal teams
- Alert management to severe claims or one with potential coverage issues
- Maintain electronic files and records within the agency management system
Skills & Experience
Minimum three (3) years of commercial lines claims handling experience; multi-line claims is required.