About the Role
100% remote, work-from-home position for qualified Florida applicants. As Personal Lines Insurance Account Manager you join a large independent insurance agency’s Florida team. Supporting their Tampa office, you’ll provide prompt, accurate, and positive service and look for opportunities to expand accounts and strengthen relationships.
Duties & Responsibilities
- Assist the sales team with identifying account-rounding and new policy enhancements.
- Process renewals, endorsements, late pay notices, and cancellations. Update any and all correspondence in the agency management system.
- Provide top notch customer service, offering insights into trends with pricing and coverage as well as support throughout the renewal process.
Skills & Experience
- Personal lines insurance industry experience (home and auto) in a similar client service role; independent insurance agency experience is required.
- Active Florida 2-20 insurance license.
- Familiarity with a number of duties in the life-cycle of an account including onboarding new accounts, handling daily service requests, compiling renewal information, and preparing proposals.