About the Role
Guiding clients through the ever-changing world of employee benefits, as Employee Benefits Client Manager you’ll join a premier Atlanta insurance broker in an important service role. Building additional capacity into their team, they need your expertise to:
- Provide clients with in-depth analysis and strategic planning as part of the yearly renewal process with a look at contribution strategies, self-funding performance, plan value, and other reports
- Assist with service issues as they arise in tandem with Account Associates
- Partner with producers to strengthen stewardship in new client meetings and for existing clients
- Coordinate service delivery in partnership with wellness, HR, compliance, marketing, and claims
- Take responsibility for available technology platforms for integration, enrollments, and communication
Skills & Experience
- At least five (5) years of experience in a similar client service role with experience in multiple health and welfare disciplines & account management processes
- Ability to handle a variety of service initiatives like benefit guides, communication, implementation, RFPs, and spreadsheets