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Employee Benefits Client Manager

Posted 3 months ago

# 9000 Atlanta, GA, USA

About the Role

Guiding clients through the ever-changing world of employee benefits, as Employee Benefits Client Manager you’ll join a premier Atlanta insurance broker in an important service role. Building additional capacity into their team, they need your expertise to:

  • Provide clients with in-depth analysis and strategic planning as part of the yearly renewal process with a look at contribution strategies, self-funding performance, plan value, and other reports
  • Assist with service issues as they arise in tandem with Account Associates
  • Partner with producers to strengthen stewardship in new client meetings and for existing clients
  • Coordinate service delivery in partnership with wellness, HR, compliance, marketing, and claims
  • Take responsibility for available technology platforms for integration, enrollments, and communication

Skills & Experience

  • At least five (5) years of experience in a similar client service role with experience in multiple health and welfare disciplines & account management processes
  • Ability to handle a variety of service initiatives like benefit guides, communication, implementation, RFPs, and spreadsheets

Tagged as: account executive, account manager, agency, client manager, customer service, dental, disability, employee benefits, enrollments, fully insured, group health, health, insurance, large group, life, marketing, self-funded, vision, welfare

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