About the Role
The Commercial Insurance Account Manager job opening is for an experienced insurance agency professional skilled at client management and renewal marketing. Working for a Detroit based independent insurance broker, here are the job specs:
Required Experience:
- At least three (3) years CSR or account management experience with expertise handling middle market commercial P&C accounts ($25k-$30k minimum revenue)
- Active state insurance license
- Hybrid work schedule to one of a couple Detroit area or Grand Rapids, MI offices
Duties & Responsibilities
- Establish solid client relationships and manage the delivery of services along with answering questions from clients about coverage, billing, and endorsements
- Identify important client needs as well as cross selling opportunities and effectively communicate those needs to the sales team
- Coordinate the administrative activity of client accounts like certificates, id cards, and applications as they relate to renewals and claims
- Grow relationships with underwriters and marketing contacts to help work through renewal negotiations, coverage gaps, claims issues, and additional services or policy purchases