About the Role
As Employee Benefits Account Manager- Small Group, you join a Louisiana based insurance agency that specializes in customized, creative health and welfare solutions. The agency seeks someone with a passion for client service who can be front-facing and engage with clients regarding all policy, service, and enrollment matters for small group cases up to 100 lives.
*Note, a hybrid work schedule is available along with a generous Paid Time Off and health insurance package.
Duties & Responsibilities
- You strengthen relationships with clients, helping them with benefits administration and answering questions about coverage, claims, and billing issues
- You lead several key moments within the life cycle of their account including plan implementation, renewal preparation, case submissions, renewal presentations, and enrollment meetings
- You help identify opportunities for clients to enhance coverage, bringing the agency additional revenue opportunities
Skills & Experience
- Active state insurance license is required along with a minimum of three (3) years of employee benefits customer service experience
- Strong proficiency with Microsoft Office products including Excel