About the Role

Join an amazing team as a Commercial Lines Processing/Underwriting Support Manager with a dynamic organization with a 140-year history of providing exceptional customer service to its policyholders! The Commercial Lines Processing Manager will manage clerical and administrative duties related to the commercial underwriting function.

Duties & Responsibilities

  • Manage, mentor, and train personnel engaged in activities involving rate verification, coding, and policy assembly/renewal processing/transactions around policy life cycle
  • Perform quality audits
  • Perform user testing on various software systems
  • Assist in identifying and solving production challenges
  • Answer inquiries from agents and insureds regarding questions on policies
  • Make department personnel decisions

Skills & Experience

  • Bachelor’s degree required
  • At least two years of management experience
  • Strong time management and organizational skills
  • Excellent written and verbal communication skills
  • Strong knowledge of commercial lines products and coverages, preferably with ISO
  • Customer service-oriented
  • Possesses sound creative analytical and problem-solving skills

Compensation

Salary range: $70k to $75k. Bonus incentive is 7% of salary.

Tagged as: administrative, commercial lines, customer service, management, policy processing, underwriting, underwriting support

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