Join a Tampa Bay based insurance agency as the Commercial Insurance Service Manager. This is a multi-faceted role where you'll have many ways to impact the team and help the agency be successful.
- Train, oversee and manage the daily workflow of 8-10 account managers, marketing specialists and client service representatives
- Facilitate carrier and vendor relationships
- Conduct staff reviews and coaching
- Participate in department hiring
- Lead customer service resolution issues
- Workflow management
Commercial insurance expertise in customer service, marketing and renewal management is required. Prior team leadership and/or management experience is required.