Commercial Insurance Customer Service Representative

  • MNN7621
  • Austin, TX
  • $35,000 - $52,000

Summary: As Commercial Insurance Customer Service Representative, you closely partner with producers to maintain client relationships, policy data and ensure the renewal process goes smoothly with this Austin based independent insurance agency.

A Little Bit About the Daily Duties You Can Expect:

  • Support new and existing accounts (marketing, certificates, binders, billing, etc.)
  • Process policy changes: endorsements, audits and re-marketing
  • Delegate to Tech Assistants (ordering MVRs, completing applications, requesting loss runs)
  • Monitor account quote; bind coverage
  • Answer daily service calls from insureds and insurance companies

Experience and Licensing Required

  • Active property and casualty insurance license
  • One (1) or more years of commercial insurance experience
  • Familiarity with using insurance company websites to rate policies and process changes

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