Agency Service Director, Commercial Insurance

  • MNN7439
  • Naples, FL
  • $100,000 - $115,000

Insurance job opening in Naples. Who wouldn’t want to live in bright, beautiful and sunny southwest Florida? The insurance agency is a large company with a national footprint. They are open to applicants relocating for the position.

As Agency Service Director, Commercial Insurance, you keep the crazy world of account management organized and running like a well-oiled machine. Advocate. Mentor. Leader. You’ll be Tasked with Managing:

  1. Other Managers.  Develop the supervisory team through training initiatives and one-on-one mentoring; methods that trickle down to the entire service staff (Account Executives, Account Managers, Assistants/CSRs and Marketing Specialists). 
  2. Organizational Development.  Operations. Process Improvement. Technology Solutions.  All areas that beg the question, “How are you helping to advance the agency?”
  3. Productivity.  What’s working and not working with the service team?  Is the client’s experience positive?  Key terms here- completion, accuracy, timeliness, retention, marketing and new business onboarding.
  4. Personnel Development. Education and goal setting with the team.  Being a resident expert/technical resource for commercial coverage. Stepping in BIG TIME on escalated service issues.

Does Your Insurance Experience Matches This Role?

  • First, extensive commercial insurance product knowledge is required.
  • Second, insurance agency experience is a MUST.
  • Third, “hands in, hands on” leadership approach.  We’d love to hear what that means to you!
  • Target salary: $100k-$115k range + benefits + competitive PTO.

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