FAQs, Webinars & Resources

CSG is pleased to provide the following information: FAQs, Webinars and a list of Resources.  Please let us know if you find this information helpful and if there would be any additional resources you would like to see added.


Q. Who pays your fees? Is there any cost to me as a candidate?
A. There is no cost for candidates to utilize our services.  Companies pay all fees.

Q.  I’ve never worked with a recruiter/search firm before; how does this work?
A.  Working with Capstone Search Group is a consultative process where we serve purely as a resource.  We can be as involved as our candidates would like us to be.  What we offer is an expansive network of clients who we can introduce our candidates to, a knowledgeable staff with years of insurance industry and recruiting experience willing to share those experiences, recommendations or advice, an understanding of the process and how to navigate it and a passion for helping individuals interested in furthering their careers.  We will introduce you to key decision makers, help prepare you for every conversation and assist in every phase of the process from creating your resume to negotiating your contract.  The great thing about working with CSG is that you, the candidate, remain in control of the entire process with us simply assisting wherever and whenever you need us.

Q.  What is the timeline for the search/placement process?
A.  Each search is unique; making timing one of the more unpredictable elements.  Each candidate, company and position will have characteristics specific to them and these will all have an impact on timing.  Some searches move as quickly as a day or two while others can be several months from start to finish.  As we speak with individual candidates in relation to a given position we can more accurately assess the likely timing for the two sides to come together but this is definitely a case-by-case assessment.

Q.  Is this confidential?
A.  We operate with a high level of confidentiality and discretion. We will not send a resume to a client company without a candidate’s complete knowledge and consent.

Q.  I don’t see a job posted in my area?  Can you still help me?
A.  Yes. If you do not happen to find a current opportunity that interests you or fits your background and experience, please contact us regardless to initiate a relationship as new opportunities continuously become available.

Q.  I applied with Capstone several years ago – should I apply again?
A.  No need to reapply. Just reach out to us at any time about any position in which you have questions.

Q.  Should I send a thank you note or email?
A.  Yes, we recommend both.  Sending a nice note in the mail is a lost art form that can really remind a company why they like you. The impact of sending a brief, simple note is often underestimated.

Q.  Will you still work with me if you help me secure an offer and I turn it down?
A.  Our job is to make candidates aware of suitable opportunities based on their skills, experiences, interests & expectations. We will consult and guide candidates through the process. Not every situation will turn out to be the right place and the right time. If an offer is secured and declined it in no way will affect how we work with a candidate.



CSG’s Webinar Series is a great opportunity to educate insurance professionals about a variety of different job seeking tools and resources.   We bring contacts throughout the country together in a forum where a brief presentation and Q&A session allows for terrific information sharing. Our search consultants present on topics related to their area of specialization which can range from compensation design, strategic business planning and talent acquisition to job search techniques, résumé writing tips and social media utilization.  We invite you to check out our archived webinars below, and please continue to visit this page for newly posted presentations.

You may also email Mary Newgard to be included in our mailing list for upcoming webinar invitations.


Building a Winning LinkedIn Profile


Webinar By:
Scott Thompson, CPC 

The Five Biggest Resume Mistakes


Webinar By:
Scott Thompson, CPC 

Managing a Job Search While Employed


Webinar By:
Kris Gibson




We have compiled a list of tools and resources we have found to be helpful for job seekers.  Please let us know if there are any additional resources you’d like to see included.  CSG provides following information to be used as tools, and they are not intended to imply association with or endorsement of the various listed resources.



Professional Resume Writing Resource
Highly recommended professional resume writer  who has expertise in creating compelling resumes and career materials to help people in their career journey.

Relocation Services
Take advantage of relocation support tools and potential services to assist you in a potential job relocation.



Detailed, informative profiles of all cities in the United States. Excellent resource if considering relocation.

Agency Ideas
Sales & marketing ideas for Property & Casualty professionals.

Annuity Pro Shop
Free Annuity marketing tips, ideas and strategies.

Financial Services Online
Financial advisor support tool.

Property Casualty 360
Tools, resources and discussion boards for claims professionals.

Reinsurance Guru
Provides links to sources of fast-moving news, commentary, trends and analysis about the treaty and facultative reinsurance industry worldwide.

Tools for Enterprise Risk Management professionals.




American Educational Institute
Self-study courses In Property/Casualty insurance coverage and claims law.

Annuity IQ
An annuity resource center for financial advisors and investors.

Insurance continuing education online, approved in all states.

Insurance Taxation Regulation Publications
Print and online publisher of books and source materials regarding the Federal income taxation of insurance companies.

Provides a comprehensive array of information on life, health, auto, and home insurance along with a library of originally authored insurance articles and decision-making tools.

The Burnham System
Executive Summaries, study guides, and study aids for CPCU, IIA (AIC, ARM, AINS, AIS, API, AIM, AU, AAI, APA, AIAF, AMIM, AIT, ARe, AFSB, ASLI, IR, etc),CLU, ChFC, CASL, RHU, REBC, and CIC designations.

The Institutes
Offers online courses, research, custom solutions, assessment tools, and continuing education courses for various insurance industry designations.




AM Best
The largest and longest-established company issuing in-depth reports and financial strength ratings about insurance organizations worldwide.

BRB Publications, Inc
Free records search and public records.

Broker World Magazine
Magazine founded, focused and edited to specifically address the brokerage marketplace and informational needs of independent life and health producers.

Business Insurance
Weekly publication to include news and feature articles related to business executives who are responsible for the purchase and administration of corporate insurance/self-insurance programs, encompassing both property and liability insurance and employee benefit programs, including life, health and pensions.

Claims Journal
National claims trade publication.

News and events for claims adjusters.

Clear Market Practices
Provides updates on laws and regulations for financial services and insurance companies.

Financial Insights
Provides industry business leaders with informed opinions on the technologies required to create a competitive advantage.

Global Reinsurance
A leading global publication for the reinsurance industry.

Insurance Advocate
Magazine covering the people and issues affecting the insurance industry in New York, New Jersey, Connecticut and beyond.

Insurance & Financial Advisor
Insurance industry news for all lines, updated daily.

Insurance Journal
National Property & Casualty trade publication.

Insurance News Net
Web-based trade publication for insurance professionals in the life, health and property/casualty industries.

Insurance Services Network
US-based international insurance information.

Risk & Insurance
Publication providing a wide variety of business risks and mitigation strategies — from insurance, employee benefits and alternative risk transfer to emerging risks and the strategies for addressing them.

The Insurance Insider
An independent financial publisher providing insight and intelligence on the insurance industry.

Ward Financial Group
Provider of benchmarking and best practices research studies for insurance companies.

Weiss Ratings
An independent provider of research and analysis for the bank and insurance industries.

Forms, case laws, other resources pertaining to workers compensation.