IN Indianapolis Worksite Premium Administrator
 

Our client is a well respected Life and Health Insurance Group, home based in Indianapolis, Indiana. Due to growth we are assisting them in finding a Worksite Premium Administrator, in the Group Policy Department. The person will report to the Vice President of Group Life and Health Policies. Title is AVP, and will be part of a 6 person Management Team reporting to the Department head. Candidates must have strong problem solving abilities, process improvement experience, and be very proficient in computer operations. You will be handling billing issues, developing relationships with Agents, processing of payments, and Premium Administration. Insurance and or Financial Institution experience is needed. Call Center experience could be helpful.

Under the general direction of the Vice President of Worksite, the AVP, Premium Administration will be responsible for analyzing all systems and processes for billing and premium administration for Worksite products to ensure correct pay modes, proper billing formats, correct billing information, and processing of payments.

Responsibilities include:

  • Providing direction to Worksite staff regarding systems, processes, and procedures related to appropriate premium billing and processing
  • Handling escalated billing system issues
  • Negotiating with internal resources to ensure billing systems items are corrected quickly
  • Interfacing with users, including agents, credit unions, TPAs, and payroll administrators, to understand and address areas of improvement with regards to premium billing
  • Ability to refine and improve upon procedures & processes through a blend of enhanced communication and technology is critical
  • Working with IT to continue development of the unit's Common Remitter system
  • Working with IT to develop and implement web-based billing functionality
  • Providing support for premium analysis requests from Corp Finance
  • Working with the Product Development unit to ensure that all premium-related issues are understood and addressed
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    REQUIREMENTS:

    Bachelor degree in accounting / business administration or equivalent combination of education and experience, plus several years experience in operational and worksite environments. Previous management experience within financial or insurance services preferred; 5+ years experience with worksite health, life, annuity and/or retirement plans billing. Ability to successfully interact with associates at all levels of the organization.

    Successful candidates should possess excellent verbal and written communication skills, an aptitude for figures and attention to detail, the ability to work both independently and in a team-based environment, and a strong sense of initiative. Must remain flexible as priorities change often and must be able to work under tight deadlines.

    Proficient with in all Windows Applications (Excel, Access, Word). Working experience with policy administration systems (Cyberlife, LifePro). Familiarity with common remitter technology and wed-based billing systems. Please contact Scot Dickerson for immediate confidential consideration and additional details.

    If you would like to submit your resume for this job, please click HERE and attach your resume as a Microsoft Word document.