Why Do I Want To Work ‘On Contract’ For An Insurance Company?

How does a contract assignment benefit me? What’s wrong with the job that it can’t be full-time and on-staff? These are the types of questions I field all the time. There’s a lot of confusion in the market from job seekers about terminology used by insurance companies. Contract rises to the top mostly because people aren’t accustomed to seeing underwriting and project management jobs (to name a few) on a contingency basis.  They think, “Isn’t that what IT and cat claims roles do?”   

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Incorporating Your Agency’s Character Into The Recruiting Process

We work with a broad spectrum of clients, from small agencies in rural areas to large national firms in the biggest cities. They all have their unique cultures and workflows, but some do better than others when describing it to potential employees. Who you are, what you do on a daily basis, and how you conduct your business is going to be at the core of the recruitment process in a perfect world. If you have difficulty outlining that or explaining it early on, it will put you at a distinct disadvantage with your competitors when it comes to attracting top talent.

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The Truth About Mergers & Acquisitions for Employees

It’s no secret that the insurance brokerage world increasingly predatory. Agencies buy and sell one another all of time. In speaking with job seekers I’m often told “I want to go to a place that won’t sell”; to which my response is “get out of insurance”. Most laugh, but it’s true. M&A is a part of nearly every industry but it is here to stay in insurance. Rather than abandon your chosen profession mid-career, you can simply learn to navigate those waters a bit better. To do that, it helps to understand some truths about it.

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Contract Employees Provide Year-End Stability

Every year I take an annual shopping trip with my mom and sister to get what we think is a head start on Christmas shopping. You’d think November 10th was early enough but somehow the shelves can still look bare.  My initial reaction is panic and then I remember, wait, there are still plenty of time and options. 

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Why Were You Fired?... and other awkward interview questions

So we’ve all been there.  You are in an interview and the hiring manager asks a question that has an embarrassing answer.  You, being unprepared, answer awkwardly making everyone feel uncomfortable.  You don’t get the job.  How do you stop this endless cycle of misery?  It’s actually really easy – prepare for your interview and anticipate the hard questions.  Below are some tips for how to answer the toughest questions in the book!

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Job Changes: True or False

Nearly everyone has changed jobs at one point or another. The reasons a person changes, or simply walks away, are as varied as the individuals themselves but many find explaining them to be a bit of a challenge. Let’s play a little True or False and address some of the common situations we see.

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What Is A ‘Contingent Worker’? .....and Other Insurance Agency Questions About Contract Employees

I’m always really surprised that given the difficulty insurance agencies face hiring CSRs and Account Managers that more don’t utilize contract employees. Many times, the insurance industry feels very progressive and at the fore front of trends. Not in the case of alternative labor arrangements.  Nationally, contingent workers (aka temp or contract workers) represent one-third of the U.S. workforce (Bureau of Labor Statistics, June, 2018). Yet very few agencies I speak with consistently integrate temp and long-term contract employees into their service teams.  Doing so can help agencies solve a lot of the problems (sourcing, turn over, rising salary costs) faced with support hires.

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An Interview That Went Nowhere

The Warning Signs You’re Getting Strung Along

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What season are we in for hiring?

Q4: A Love/Hate Season for Insurance Agencies to Recruit

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True or False: Time Is An Interview’s Worst Enemy

Time is the biggest factor that will determine if you successfully obtain a new job or just go through the interview motions.  Each phase of the process- Interview, Offer and Start Date- have special ways of controlling timing.  For this and more on timing check out The Insurance Journal article 'Ask the Recruiter'.

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What Do Customers and Employees Want?

We all know that the traditional “9 to 5” day came about during the industrial revolution and as we know has become a topic of ongoing discussion as the flaws in such an employment model have been explored and discussed.

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'Step by Step' Contract Hiring Process

Capstone’s marketing theme for this month is ‘timing’. **Side note, Des Moines is getting a Wahlburgers this month. That made me think of NKOTB, which made me think of “Step by Step”.

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Insurance Agencies Embrace Contract Employees

   And Other Crazy Concepts Like Buying Shampoo on Amazon

 

A January 2018 NPR/Marist poll found 1 in 5 jobs in America are held by contractor. I’d really love to see the stats on whether this is true for the insurance industry.  Carriers have embraced contractors for years in IT, claims and underwriting.  Agencies….not so much.  Why, you ask?  Avoidance is based on fear, lack of understanding and worry it will adversely affect retention (employee and client).

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How To Achieve Age Diversity in Recruiting

It doesn’t take much online browsing to find articles about how to recruit Millennials, or the “next generation”, or how recruiting strategies have evolved for new candidates entering the workforce. Yet there are far fewer articles or “how-to guides” regarding how to hire Baby Boomers, experienced hires, or someone looking to apply 25+ years of working experience in a new career adventure. More and more studies, however, are finding that there is going to be a huge talent gap upcoming in the insurance industry. Nearly a quarter of the workforce is at or nearing retirement age.

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Bigfoot, Raises, Unicorns, and The Loch Ness Monster

You no doubt clicked on this expecting one of two things. With a title like that this has to be a piece about government conspiracy or about compensation myths; right? It is at this point all conspiracy theorists will want to click “back” on their browser because today we’re going to delve into a compensation myth.

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How long should a resume be?

One of the most frequent questions I receive is about resume length.  How long should a resume be?   Unfortunately, it isn’t a simple answer as your resume should be as long as it needs to be.  In the past when people actually sent paper resumes – in the mail – it was pretty set that your resume should only be one page.  However, we now live in a digital world and I think that his affords you a little more freedom.  However, this doesn’t change the purpose of your resume – it is an advertisement to get someone to call you and ask for more information.   This is the key concept that you need to remember.  Again, I’ll repeat, your resume is an advertisement to make someone want to learn more and is not your life story.  So, how do you decide what is important?

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Kindergarten and Resume Writing

My first-born Paige enters kindergarten this fall.  Seriously, where did time go?  I’m pretty sure the next decade of my life revolves around these truths:  1) I’m her personal Uber driver, 2) Kids only get more expensive and 3) I’m going to need a lot of pens.  You should see the amount of paperwork involved.  I’m pleased to say the paperwork is done; Paige can attend school and has Level 5 CIA clearance. 

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On A Sinking Ship- Can You Save A Producer From Their Agency?

All I could think watching Game 3 of the NBA finals last night was there is a time in the near future when Quicken Loans Arena won’t even be half full. LeBron is awesome and has made that franchise everything it is today.  Whether he stays until retirement or leaves this off-season, the franchise is completely propped up on him. Golden State, on the other hand, seems to be on its way to becoming a dynasty. They may never be the Lakers or the Celtics, but you don’t hear the same criticism of the supporting cast around Steph Curry like you do with the Cavs. 

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A Questionable Non-Compete? Leaving Your Agency With Your Book

So it happened!  You have decided that you want to leave your agency.  Congratulations – you just decided to enter the murky world of non-competes!  What should you do first?  Where should you look?  Below are some answers to your burning questions!

Scan your environment

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Your Next Insurance Hire: 'Time Kills All Deals'

Not even one full week in May and the insurance market is already sounding the "mission critical" alarm. Organizations that move quickly get the candidates they want. Insurance professionals know they are in demand. Just take a look at job boards. There are so many job openings. To them it's like shooting fish in a barrel.

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