Career Happiness: What Matters Most?

Everyone wants something out of their career; I mean, that is why you go to work. It has long been assumed, and with a degree of accuracy, that money is the driving force. While the financial component remains a strong indicator of career happiness, it is not the only thing that matters to most people today.

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Insurance Jobs: Companies Use Mid-Level Roles To Find Gen X Executive Talent

“The youngest executive in our company is 54 years old.” I’m assisting an insurance company in the Northeast with a Division Director project. They recently shared this tidbit with me so I could understand the type of person they hope to find. Division Director, in a field office, is a far cry from executive leadership and a gap I wouldn’t have bridged had they not brought it up.

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We Could NEVER Hire That Insurance Position On Contract…..or Could We?

Breaking down stereotypes and old ways of thinking is one of the most important ways you can advance your staffing success. By and large, insurance is a traditional industry where if it’s not broke you don’t fix it.  Challenging convention is a difficult thing to do, but when it comes to contract staffing, I see a lot of companies starting to break that mold.

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How to Interview a Millennial Account Manager Candidate

What is the best way your agency can interview account managers when 50% of the workforce is comprise of Millennials and 25% the current workforce (i.e. hiring managers and seasoned mentors) are Baby Boomers? 

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I just helped a great candidate make a move – what you can learn from them!

So I’m really excited!  I just placed a producer with an awesome client.  It was a ten month search and we had been going back and forth since November.  I’m both thankful and relieved that we finally got this done.  However, looking back there were some really great things that happened that you should remember to cover when you are closing on a new job!

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You Think You Have Good Work/Life Balance, But….

What would your family say? It seems simple; right? The whole point of seeking work/life balance is to do just that, create balance between your work and your life outside of work. If you’re like most people, a large portion of your life outside of work revolves around the other various titles you hold: Mom, Dad, Husband, Wife, Sister, Son, Daughter, you get the idea.

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Contract vs Permanent Interviews

Thrown For a Loop… I thought I was interviewing for a contact position and they brought up a permanent role. 

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Planning Ahead - Tips for 2019 Hiring Needs

As you set goals and agendas for hiring in the new year, we wanted to provide a cheat sheet as a guideline of what is trending in the coming year. Everywhere you look you can find articles regarding tips for the job seeker, but less information is available for employers. With that in mind, here are six helpful tips to guide your hiring process and strategies in 2019:

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Why Do I Want To Work ‘On Contract’ For An Insurance Company?

How does a contract assignment benefit me? What’s wrong with the job that it can’t be full-time and on-staff? These are the types of questions I field all the time. There’s a lot of confusion in the market from job seekers about terminology used by insurance companies. Contract rises to the top mostly because people aren’t accustomed to seeing underwriting and project management jobs (to name a few) on a contingency basis.  They think, “Isn’t that what IT and cat claims roles do?”   

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Incorporating Your Agency’s Character Into The Recruiting Process

We work with a broad spectrum of clients, from small agencies in rural areas to large national firms in the biggest cities. They all have their unique cultures and workflows, but some do better than others when describing it to potential employees. Who you are, what you do on a daily basis, and how you conduct your business is going to be at the core of the recruitment process in a perfect world. If you have difficulty outlining that or explaining it early on, it will put you at a distinct disadvantage with your competitors when it comes to attracting top talent.

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The Truth About Mergers & Acquisitions for Employees

It’s no secret that the insurance brokerage world increasingly predatory. Agencies buy and sell one another all of time. In speaking with job seekers I’m often told “I want to go to a place that won’t sell”; to which my response is “get out of insurance”. Most laugh, but it’s true. M&A is a part of nearly every industry but it is here to stay in insurance. Rather than abandon your chosen profession mid-career, you can simply learn to navigate those waters a bit better. To do that, it helps to understand some truths about it.

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Contract Employees Provide Year-End Stability

Every year I take an annual shopping trip with my mom and sister to get what we think is a head start on Christmas shopping. You’d think November 10th was early enough but somehow the shelves can still look bare.  My initial reaction is panic and then I remember, wait, there are still plenty of time and options. 

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Why Were You Fired?... and other awkward interview questions

So we’ve all been there.  You are in an interview and the hiring manager asks a question that has an embarrassing answer.  You, being unprepared, answer awkwardly making everyone feel uncomfortable.  You don’t get the job.  How do you stop this endless cycle of misery?  It’s actually really easy – prepare for your interview and anticipate the hard questions.  Below are some tips for how to answer the toughest questions in the book!

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Job Changes: True or False

Nearly everyone has changed jobs at one point or another. The reasons a person changes, or simply walks away, are as varied as the individuals themselves but many find explaining them to be a bit of a challenge. Let’s play a little True or False and address some of the common situations we see.

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What Is A ‘Contingent Worker’? .....and Other Insurance Agency Questions About Contract Employees

I’m always really surprised that given the difficulty insurance agencies face hiring CSRs and Account Managers that more don’t utilize contract employees. Many times, the insurance industry feels very progressive and at the fore front of trends. Not in the case of alternative labor arrangements.  Nationally, contingent workers (aka temp or contract workers) represent one-third of the U.S. workforce (Bureau of Labor Statistics, June, 2018). Yet very few agencies I speak with consistently integrate temp and long-term contract employees into their service teams.  Doing so can help agencies solve a lot of the problems (sourcing, turn over, rising salary costs) faced with support hires.

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An Interview That Went Nowhere

The Warning Signs You’re Getting Strung Along

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What season are we in for hiring?

Q4: A Love/Hate Season for Insurance Agencies to Recruit

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True or False: Time Is An Interview’s Worst Enemy

Time is the biggest factor that will determine if you successfully obtain a new job or just go through the interview motions.  Each phase of the process- Interview, Offer and Start Date- have special ways of controlling timing.  For this and more on timing check out The Insurance Journal article 'Ask the Recruiter'.

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What Do Customers and Employees Want?

We all know that the traditional “9 to 5” day came about during the industrial revolution and as we know has become a topic of ongoing discussion as the flaws in such an employment model have been explored and discussed.

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'Step by Step' Contract Hiring Process

Capstone’s marketing theme for this month is ‘timing’. **Side note, Des Moines is getting a Wahlburgers this month. That made me think of NKOTB, which made me think of “Step by Step”.

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