Planning Ahead - Tips for 2019 Hiring Needs

As you set goals and agendas for hiring in the new year, we wanted to provide a cheat sheet as a guideline of what is trending in the coming year. Everywhere you look you can find articles regarding tips for the job seeker, but less information is available for employers. With that in mind, here are six helpful tips to guide your hiring process and strategies in 2019:

Read More

What season are we in for hiring?

Q4: A Love/Hate Season for Insurance Agencies to Recruit

Read More

True or False: Time Is An Interview’s Worst Enemy

Time is the biggest factor that will determine if you successfully obtain a new job or just go through the interview motions.  Each phase of the process- Interview, Offer and Start Date- have special ways of controlling timing.  For this and more on timing check out The Insurance Journal article 'Ask the Recruiter'.

Read More

What Do Customers and Employees Want?

We all know that the traditional “9 to 5” day came about during the industrial revolution and as we know has become a topic of ongoing discussion as the flaws in such an employment model have been explored and discussed.

Read More

How To Achieve Age Diversity in Recruiting

It doesn’t take much online browsing to find articles about how to recruit Millennials, or the “next generation”, or how recruiting strategies have evolved for new candidates entering the workforce. Yet there are far fewer articles or “how-to guides” regarding how to hire Baby Boomers, experienced hires, or someone looking to apply 25+ years of working experience in a new career adventure. More and more studies, however, are finding that there is going to be a huge talent gap upcoming in the insurance industry. Nearly a quarter of the workforce is at or nearing retirement age.

Read More

How long should a resume be?

One of the most frequent questions I receive is about resume length.  How long should a resume be?   Unfortunately, it isn’t a simple answer as your resume should be as long as it needs to be.  In the past when people actually sent paper resumes – in the mail – it was pretty set that your resume should only be one page.  However, we now live in a digital world and I think that his affords you a little more freedom.  However, this doesn’t change the purpose of your resume – it is an advertisement to get someone to call you and ask for more information.   This is the key concept that you need to remember.  Again, I’ll repeat, your resume is an advertisement to make someone want to learn more and is not your life story.  So, how do you decide what is important?

Read More

Your Next Insurance Hire: 'Time Kills All Deals'

Not even one full week in May and the insurance market is already sounding the "mission critical" alarm. Organizations that move quickly get the candidates they want. Insurance professionals know they are in demand. Just take a look at job boards. There are so many job openings. To them it's like shooting fish in a barrel.

Read More

The ABCs of Interviews

I may be dating myself here, but how many of you remember the infamous scene in Glengarry Glen Ross when Alec Baldwin talks about ABC standing for Always. Be. Closing. My spin on that for today’s blog is a different idea:

Read More

How to Overcome the Challenges of Location When Hiring

At Capstone we work nationally, which means that at any given time we may be working on a search in any given city across the country. Sometimes a large city, sometimes a large, and unique city, and sometimes a rural area. While many client’s may believe their search is more challenging or unique due to their location, the truth is every search has it’s own individual nuances, location is just one of them. Let's break it down by different types of areas and hone in on the factors you need to keep in mind when searching for your perfect candidate.

Read More

2018 Insurance Industry Recruiting Trends

While we are early in the New Year, we are already beginning to see trends that we believe will hold true throughout a good portion of 2018. Some are good and some are bad...so it is going to be important to pay attention if you want to stay ahead of the curve.

Read More

Account Manager or Account Executive? Choosing the Right Candidate Profile

Going back and forth on your next hire?  Let Capstone shed some light to settle on your profile.

There’s a thin line between insurance agencies using Account Manager or Account Executive to describe an experienced service professional.  The insurance industry creates confusion on titles, pay and responsibilities because agencies are plagued by title nuances.  In 10 seconds I amassed 12 titles that describe this agency function:  Analyst, CSR, Account Manager, Associate, Assistant, Specialist, Client Manager, Client Advocate, Consultant, Account Executive, Client Executive and Risk Advisor...

Read More

How Should You Recruit Active and Passive Job Seekers Differently?

What is the difference between an active and a passive job seeker?
Active candidate: actively looking for work. This does not necessarily mean unemployed, but it can.
Passive candidate: employed and not currently seeking out new opportunities.

Read More

How To Get Through Not Knowing A Candidate's Previous Salary History

More and more states are passing legislation making it unlawful for companies to request pay history from a candidate. I am here to tell you that that’s okay! Pay history isn’t really the important variable. 

Read More

Why Is Producer Recruiting SOOOOOOO Frustrating?!

I’m having trouble reconciling several frustrating experiences I had with producer recruiting last week.  I talk to insurance agencies constantly about their recruiting plans.  Their automatic response is, “We’re always looking for good producers.” 

Read More

The Test To Know If Your Insurance Organization Actually Recruits

I love Seinfeld.  I REALLY love Seinfeld.  If you are with me, keep reading, you’re going to like this post.  The best episode is the one with the marine biologist. If you agree, again, congratulations and keep reading. The beginning of the episode is Kramer’s proposal to Jerry and George: Who Wants to Have Some Fun!? 

Read More

Job Postings For Cutting Edge Insurance Positions: Overcoming Writer’s Block

Insurance is an innovative industry. Companies and brokers are constantly reinventing or adding positions based on products, services and market trends. Some of the most exciting jobs hitting the market are ones the majority of insurance organizations are only starting to consider. DeLoitte’s 2017 outlook talked about industry transformation and modernization. We’re going to see a lot more hiring activity in technology, data security, process automation, advanced analytics and regulatory compliance.

Read More

4 Steps to Building A Proactive Insurance Recruiting Strategy

Planning Past the Tip of Your Nose
How to Develop a Proactive Insurance Recruiting Plan in 2018

Read More

How Can You Refresh a Tough Insurance Job Opening?

A few weeks ago I blogged about a Benefits Account Manager opening that an agency had been trying to fill for ten months.  Sometimes we get so far down the mud hole we can’t see a way to climb out.  On that note, I ran a Mud Run once. There’s nothing quite like running a mile in shoes that feel like bricks full of sand, mud and water ----------------------------------------->

Read More

10 Months Later: Benefits Account Manager Opening Remains

Finding it difficult to recruit experienced insurance talent?  You’re not alone.  Below is the story of an insurance agency paralyzed in a search that began as a seemingly basic senior benefits account manager opening.  If you can relate perhaps you can also find a solution by hearing their story.

Read More

Insurance Recruiting: Balancing Long Term vs. Short Term Hiring

A study from McKinsey & Company found that 25 percent of professionals in the insurance industry will retire by 2018, leaving a large talent and experience gap in the industry. So how do you plan for that alongside any and all current openings for immediate hires?

Read More