Scot Dickerson

Scot Dickerson
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Recent Posts

What Do Customers and Employees Want?

We all know that the traditional “9 to 5” day came about during the industrial revolution and as we know has become a topic of ongoing discussion as the flaws in such an employment model have been explored and discussed.

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How to Overcome the Challenges of Location When Hiring

At Capstone we work nationally, which means that at any given time we may be working on a search in any given city across the country. Sometimes a large city, sometimes a large, and unique city, and sometimes a rural area. While many client’s may believe their search is more challenging or unique due to their location, the truth is every search has it’s own individual nuances, location is just one of them. Let's break it down by different types of areas and hone in on the factors you need to keep in mind when searching for your perfect candidate.

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How Should You Recruit Active and Passive Job Seekers Differently?

What is the difference between an active and a passive job seeker?
Active candidate: actively looking for work. This does not necessarily mean unemployed, but it can.
Passive candidate: employed and not currently seeking out new opportunities.

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How To Get Through Not Knowing A Candidate's Previous Salary History

More and more states are passing legislation making it unlawful for companies to request pay history from a candidate. I am here to tell you that that’s okay! Pay history isn’t really the important variable. 

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Why It Is Important For Your Company To Have a Social Media Policy

We’ve all seen it. Social media photos and rants that affect someone's employment. It is everywhere. I can't tell you how often I run into these stories, and not just the following examples you see on the news:

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How Exceptional Leadership Impacts the Insurance Industry

From the numerous conversations I have with insurance executives, there is always one common theme I hear over and over, that being,

Leadership as the top human capital concern.

Given the many factors contributing to an ever changing and uncertain landscape in the insurance industry; including regulatory uncertainty, an increasingly challenging cyber environment, and evolving customer needs, having effective leaders who can provide strategic clarity is crucial.

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Test Driving Insurance Candidates Before Perm Employment?

Test driving a contractor gives your company the chance to gauge a candidate’s true value within your organization.

In order to stay competitive, evaluating your company’s hiring decisions on a regular basis is critical for your organization’s success. Hiring contract employees can be a beneficial alternative to perm hires for many reasons.

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What Should Be In An Insurance Company's Employee Cell Phone Policy?

Cell phones have changed the way we live. Within the insurance community it is commonplace for certain employees, such as those within sales roles for example, to have cell phones for work purposes, while others permit their employees to use their own for work. Regardless, when it comes to using a cell phone there often is little separation between personal and work purposes.

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How to Conduct Job Interviews with Remote Employees

While employers should always look for well-qualified employees to fill both in-office and remote positions, hiring someone who will work outside the office full time requires a slightly different approach. Even if the job interview is conducted via video conference it's still going to be a different experience from a traditional face-to-face job interview.

With the lack of in-person meetings, hiring managers can't rely on body language, facial expressions and other nonverbal cues to help them determine the best candidate. If you're planning to hire a remote employee, here are a FIVE STEPS to take throughout the virtual job interview process that will help you evaluate candidates: Read More

You Have Done A Lot This Year - More Than You Realize

“The best and most beautiful things in the world cannot be seen or even touched.
They must be felt with the heart. Wishing you happiness.”
Helen Keller

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It's Better to Give Than Receive - Holiday Networking

As the holidays approach, most kids' thoughts turn to gifts. Visions of beautifully wrapped packages stacked high fill the dreams of many children. What will be in those packages? Will you get everything you put on your wish list? Receiving gifts is something everyone enjoys. But did you know that many people enjoy giving gifts even more than receiving them? It's true. You may have heard people say from time to time, “It's better to give than to receive."

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The Key Component to a Successful Job Interview

For years I’ve counseled candidates who are preparing themselves for a face to face job interview.  There are several important topics for discussion and consideration. 

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The Lost Art of Questioning at Work

Questioning has become a lost art. Because expectations for decision-making have gone from “get it done soon” to “get it done now” to “it should have been done yesterday,” we tend to jump to conclusions instead of just asking more questions. This results in poor decision-making.

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Is Your Company Losing Top Talent Due to Outdated Policies?

The work place is a constantly evolving and changing space.  What was once generally accepted is no longer the norm today.  A quick, easy example is business suit and equivalent attire for women. Most companies have gone to business casual as the accepted norm or even more casual in some companies.

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First Impressions are Critical During a Job Interview

First impressions are critical during a job interview.  Knowing exactly what is being evaluated can help you best present yourself. Amy Cuddy, Harvard psychologist and author of Presence, shows how your body language influences others and even changes the way you see yourself. 

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The Fundamentals of Hiring

Stop looking for reasons not to make a hire.

Overly narrow job descriptions and overly choosy managers are killing companies. It might be the economy that makes managers so risk-averse. Such aversion often clouds business thinking. Their companies are hurting while they hesitate to hire good people.  Their current employees are being overworked and morale is suffering while they find reasons not to make a hire. 

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Strategies for Securing Top Talent

While employers often feel that it should be easy to attract great candidates it is not always the case.
Top candidates always have options, and they can generally afford to be picky about which jobs they explore, let alone which offers they accept. This means that employers who truly care about attracting top talent need to put special thought into how they recruit candidates.

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The Hiring Manager’s Guide To Job Interviewing

AUTHOR | Scot Dickerson

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How Are You Connecting To Top Talent Today?

Facebook was filled with “first day of school” photos and chats this week. My son, going into his junior year of high school, even let me take his picture by his car before he headed out on Tuesday.  He wanted to lay across the hood like a calendar model but I told him that was crossing the line.

Popular social media platforms — LinkedIn, Facebook, and Twitter compete for our attention. Are you vying with your competition for the same pool of expertise using these same platforms as part of your company recruiting strategies?

Did you hear that Snapchat had begun using geofilters (overlays that Snapchat users can put on top of images) in an attempt to poach employees from competitors? The geofilters combined amusing visuals and messages with the web address of Snapchat’s job page, all in the hope that a Twitter engineer taking a quick Snapchat break might come across the targeted “Fly Higher!” message and think, "Hey, maybe it’s time for a change."

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How Do You Assess the Environment While at a Job Interview?

We talk a lot about interview preparation such as becoming familiar with the organization, wearing proper interview attire and positioning yourself through non-verbal communication when in the interview.

When I discuss interview preparation with candidates I believe it is also important to recommend that the candidate also assess the environment at the organization.  You can determine a lot about an organization’s culture if you simply be alert to various cues.

Paying close attention to the workplace and people will allow you to get a better sense of the company culture, and in turn, can help you determine whether it’s a good fit for you.

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